# Group 1

- [Plataforma ERP](/suportech-docs/help-center-for-collaborators/group-1/plataforma-erp.md)
- [Integramos com os maiores marketplaces do Brasil - SIGE\_Lite](/suportech-docs/help-center-for-collaborators/group-1/plataforma-erp/integramos-com-os-maiores-marketplaces-do-brasil-sige_lite.md)
- [Loja Virtual integrada a um ERP Completo! - SIGE\_Lite](/suportech-docs/help-center-for-collaborators/group-1/plataforma-erp/loja-virtual-integrada-a-um-erp-completo-sige_lite.md)
- [Plataforma de Help Desk](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk.md)
- [HESK Ajuda](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/hesk-ajuda.md)
- [HESK Knowledgebase - How do I...](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/hesk-ajuda/hesk-knowledgebase-how-do-i....md)
- [How do I submit a ticket in customers' name?](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/hesk-ajuda/hesk-knowledgebase-how-do-i.../how-do-i-submit-a-ticket-in-customers-name.md)
- [How to disable "Submit" button and multiple submissions?](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/hesk-ajuda/hesk-knowledgebase-how-do-i.../how-to-disable-submit-button-and-multiple-submissions.md)
- [How do I prevent customers from re-opening closed tickets?](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/hesk-ajuda/hesk-knowledgebase-how-do-i.../how-do-i-prevent-customers-from-re-opening-closed-tickets.md)
- [How can I modify emails sent by HESK?](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/hesk-ajuda/hesk-knowledgebase-how-do-i.../how-can-i-modify-emails-sent-by-hesk.md)
- [How do I disable the captcha (anti-spam) image?](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/hesk-ajuda/hesk-knowledgebase-how-do-i.../how-do-i-disable-the-captcha-anti-spam-image.md)
- [How do I include ticket message in the e-mail?](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/hesk-ajuda/hesk-knowledgebase-how-do-i.../how-do-i-include-ticket-message-in-the-e-mail.md)
- [How do I prevent customers from choosing priority?](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/hesk-ajuda/hesk-knowledgebase-how-do-i.../how-do-i-prevent-customers-from-choosing-priority.md)
- [How do I allow customers to reply to tickets by replying to emails?](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/hesk-ajuda/hesk-knowledgebase-how-do-i.../how-do-i-allow-customers-to-reply-to-tickets-by-replying-to-emails.md)
- [Where do I find documentation?](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/where-do-i-find-documentation.md)
- [HESK Knowledgebase - Other](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/hesk-knowledgebase-other.md)
- [HESK is not sending any emails](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/hesk-is-not-sending-any-emails.md)
- [HESK Knowledgebase - Customization and Integration](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/hesk-knowledgebase-customization-and-integration.md)
- [Privacy policy](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/privacy-policy.md)
- [How to customize email subjects](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/how-to-customize-email-subjects.md)
- [How do I save file in UTF-8 without BOM](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/how-do-i-save-file-in-utf-8-without-bom.md)
- [When does HESK send email notifications and to whom?](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/when-does-hesk-send-email-notifications-and-to-whom.md)
- [I am getting SPAM to my help desk](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/i-am-getting-spam-to-my-help-desk.md)
- [Gmail POP3, IMAP, and SMTP settings](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/gmail-pop3-imap-and-smtp-settings.md)
- [Where can I get more free PHP scripts?](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/where-can-i-get-more-free-php-scripts.md)
- [HESK emails are marked as SPAM](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/hesk-emails-are-marked-as-spam.md)
- [Cookie policy](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/cookie-policy.md)
- [HESK nulled (HESK crack)](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/hesk-nulled-hesk-crack.md)
- [Questions People Ask about Help Desk Software](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/questions-people-ask-about-help-desk-software.md)
- [Debug 500 Internal Server Error in PHP scripts line-by-line](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/debug-500-internal-server-error-in-php-scripts-line-by-line.md)
- [HESK Knowledgebase - Problems and Troubleshooting](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/hesk-knowledgebase-problems-and-troubleshooting.md)
- [Setting up email piping](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/setting-up-email-piping.md)
- [What is the structure of MySQL tables/database?](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/what-is-the-structure-of-mysql-tables-database.md)
- [Converting emails into tickets (email piping, email to ticket)](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/converting-emails-into-tickets-email-piping-email-to-ticket.md)
- [What are system requirements for HESK?](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/what-are-system-requirements-for-hesk.md)
- [Troubleshooting email piping](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/troubleshooting-email-piping.md)
- [HESK Security check list](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/hesk-security-check-list.md)
- [Setup IMAP fetching (email to ticket)](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/setup-imap-fetching-email-to-ticket.md)
- [How do I customize HESK text?](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/how-do-i-customize-hesk-text.md)
- [How do I add a logo to the help desk header?](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/how-do-i-add-a-logo-to-the-help-desk-header.md)
- [How do I install a HESK license?](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/how-do-i-install-a-hesk-license.md)
- [Can I change attachments number, size and file type?](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/can-i-change-attachments-number-size-and-file-type.md)
- [Gmail password error](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/gmail-password-error.md)
- [How much does HESK cost?](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/how-much-does-hesk-cost.md)
- [Email piping in CPanel](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/email-piping-in-cpanel.md)
- [I need a paid HESK customization/custom PHP script.](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/i-need-a-paid-hesk-customization-custom-php-script..md)
- [Is HESK really FREE? What's the catch?](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/is-hesk-really-free-whats-the-catch.md)
- [How do I customize the Hesk theme?](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/how-do-i-customize-the-hesk-theme.md)
- [Does HESK integrate with...](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/does-hesk-integrate-with....md)
- [How do I install HESK?](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/how-do-i-install-hesk.md)
- [HESK Knowledgebase - Getting started](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/hesk-knowledgebase-getting-started.md)
- [What version of HESK am I using? Is an update available?](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/what-version-of-hesk-am-i-using-is-an-update-available.md)
- [Setup POP3 Fetching (email to ticket)](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/setup-pop3-fetching-email-to-ticket.md)
- [I cannot login to the admin panel](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/i-cannot-login-to-the-admin-panel.md)
- [Knowledgebase search isn't working.](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/knowledgebase-search-isnt-working..md)
- [You have been locked out the system for 60 minutes](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/you-have-been-locked-out-the-system-for-60-minutes.md)
- [Several functions not working after update](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/several-functions-not-working-after-update.md)
- [I found a bug in HESK.](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/i-found-a-bug-in-hesk..md)
- [Creating a Customer Satisfaction Survey](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/creating-a-customer-satisfaction-survey.md)
- [File attachments aren't working](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/file-attachments-arent-working.md)
- [Enable email notifications of overdue tickets](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/enable-email-notifications-of-overdue-tickets.md)
- [Website Standard Terms and Conditions](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/website-standard-terms-and-conditions.md)
- [How to upgrade to a new version of HESK?](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/how-to-upgrade-to-a-new-version-of-hesk.md)
- [Can HESK do this? Does HESK support this feature?](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/can-hesk-do-this-does-hesk-support-this-feature.md)
- [How do I install translations (languge packs)?](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/how-do-i-install-translations-languge-packs.md)
- [Will I have to reinstall HESK if I purchase a license?](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/will-i-have-to-reinstall-hesk-if-i-purchase-a-license.md)
- [Reset your Multi-Factor Authentication (MFA)](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/reset-your-multi-factor-authentication-mfa.md)
- [I forgot my login password.](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/i-forgot-my-login-password..md)
- [What cookies does HESK (the software) use?](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/what-cookies-does-hesk-the-software-use.md)
- [My HESK license stopped working after upgrade.](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/my-hesk-license-stopped-working-after-upgrade..md)
- [HESK Knowledgebase - License questions](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/hesk-knowledgebase-license-questions.md)
- [Hesk Cloud Terms of Service](/suportech-docs/help-center-for-collaborators/group-1/plataforma-de-help-desk/hesk-cloud-terms-of-service.md)